Our story

A local company doing an unglamorous job very well

The Scoop Lab is locally owned right here in Pitt County. We built the business around the two things customers told us other services got wrong: showing up consistently, and communicating clearly.

Why we started

Dog waste is the chore nobody schedules and everyone resents. Yards get behind, kids and dogs lose the use of the space, and the job only gets harder the longer it waits. We started The Scoop Lab so families in Greenville, Winterville, and the surrounding Pitt County communities could hand that job to a professional and stop thinking about it.

We serve homeowners, apartment communities, HOAs, Realtors, and commercial properties. The same standards apply whether we're cleaning a small fenced backyard or walking the common areas of a 200-unit community: consistent scheduling, careful work, clean equipment, and clear communication in writing.

We're not a franchise call center. When you contact us, you're reaching a local team that knows the neighborhoods, the weather, and the routes.

36 five-star reviews from local customers. Trusted by dog owners throughout Pitt County.

Scoop Lab team member removing dog waste from a Pitt County backyard
Scoop Lab team member preparing clean, sanitized equipment at the service truck

How we work

Our standards

These are the commitments we hold ourselves to on every property, every visit.

Consistent scheduling

You get a set service day and stay on the route. No chasing anyone down, no guessing whether it happened.

Text updates from start to finish

Know exactly when to expect us. We send an appointment reminder the day before, an on-the-way text approximately 15–30 minutes before arrival, and another text when we arrive. After service, we send a photo confirming your gate was shut and securely latched.

Gate secured—with photo proof

After every residential visit, we shut and securely latch your gate and send you a photo confirming it was secured.

Equipment sanitation

Tools are cleaned between properties as part of our normal routine.

Waste handling

We scoop it, bag it, and take it with us. Waste removal is included at no additional charge.

Satisfaction guarantee

If something was missed, notify us within 24 hours and we'll return to make it right.

Local & accountable

What being locally owned means here

  • Locally owned and operated in Pitt County, NC
  • Set service days and routes, not vague windows
  • After every residential visit, we securely close and latch your gate and send you a photo confirming it was secured
  • Equipment cleaned between properties
  • Written quotes, confirmations, and service notifications
  • Satisfaction guarantee — tell us and we'll come back
The Scoop Lab branded service truck parked in a Greenville, NC neighborhood

Ready to take dog poop off your to-do list?

Get a quote in about a minute. Weekly (our most popular service), twice-weekly, biweekly, and one-time cleanups available across Greenville, Winterville, and Pitt County.

Get quoted and scheduled by text. No phone calls unless requested. No contracts. Cancel anytime.

The Scoop Lab branded service truck parked in Greenville, North Carolina